Privacy Policy

This privacy policy (the “Policy”) applies to all personal information that BigBag.pk (the “Company”) can receive from the User during the period of the User's staying at the website https://www.bigbag.pk/ and its subdomains (the “Website”). And the Policy describes how the Company collects, uses and discloses the personal information obtained through the Website or BigBag.pk app.

By using the Website or the App, the User agrees that the Company can collect and use his personal information.

Collection of Personal Information

The User can visit the Website (or App) without disclosing his personal information, but in the cases when the User has decided to request certain information, use the services or purchase the Products (any software developed by the Company and distributed on the Website), the Company may ask the User to provide his personal information.

The Company has a right to ask the User to provide the following information: the first name and last name, the name of the company that he represents (if any), home or office address, telephone number, email address as well as financial and other information that is specified on the Website.

Any information that is automatically collected as a result of the User's visiting the Website, including the order in which the Website pages are visited, is not intended for identifying individual users. The Company uses “cookies” to make the Website more user-friendly.

Use and Disclosure of Personal Information

The Company uses the User's personal information to provide products and services, collect payments and deliver purchased items, resolve disputes and troubleshoot problems, increase usability and improve the Website, and inform the User of new services and products. When the User registers at the Website, he automatically agrees that he may receive certain information from the Company, such as the information about the services, updates or new Products as well as other information which the Company may consider important to inform about.

The Company does not sell or disclose personal information about the User. The Company may disclose and transfer personal information to third parties only if required by the Russian or international law and/or authorities in accordance with legal procedure. We may disclose your personal information if we are required by the law to do so or if you violate our Terms of Service.

Age of Consent

By using this site, you represent that you are at least the age of majority in country, province or state of residence, or that you are the age of majority in your country, province or state of residence and you have given us your willful consent to allow any of your minor dependents to this site.

Online Payments

We provide multiple methods of payment to include Cash On Delivery (COD), online payment via HBL Payment Gateway and JazzPay Payment Gateway. In case of online payments, your payment or purchase transaction data is stored as long as it is necessary to complete your purchase transaction after which it is deleted. All payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Master Card, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Reviewing and Editing Personal Information

If the User is registered at the Website, he can access, review and modify his personal information at any time. In order to edit his personal information, the User has to log in to his profile page on the Website.

Links to Third Party Webites

The Website may contains links to third party websites. However, the Company has no control over these websites or their privacy practices. Before submitting personal information on these websites, the Company encourages the User to carefully review their privacy policies.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Security

The Company uses a variety of security technologies and procedures to help protect the User's personal information from loss, misuse, unauthorized access, disclosure, or modification. However, the information that is transferred or stored on the Internet cannot be guarded perfectly, so the Company makes no guarantees of the absolute security of personal information.

Cookies

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Cookies consist of pieces of text, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. We use session cookies on this website.

Changes to This Privacy Policy

The Company has a right to amend this Privacy Policy. In the event of amendment, the Company publics all changes or additions to this Privacy Policy on the Website. The User's continued use of the Company Products will constitute his acceptance of new terms of this Privacy Policy.

This policy was last modified on 7 August 2019.

If you have questions about this statement, please contact us by sending email on customercare@bigbag.pk.